Silverchair’s mission is to change the world for the better by empowering creators and users of scholarly and professional knowledge to maximize their positive impact on humanity. Consistent with this mission, we are committed to the positive impact we have on our employees, our clients, our community, and the world. Below we highlight some of the ways we have put that corporate responsibility into action.
At Silverchair we aim to minimize our environmental footprint through a variety of ethical, economical, and efficient practices.
The global halt in business travel due to the pandemic drastically reduced carbon emissions and highlights the environmental impact of in-person events. As such, we are committed to ensuring that the events we host build community without simultaneously tearing down the environment. Some of the efforts we make to that end include:
Beyond our own events, we’ve also committed to offsetting the business travel of all our employees through donations.
Now more than ever, the communities we are part of play a vital role in our continued success and quality of life. That’s why we work to intentionally foster our communities through active engagement.
Silverchair has prioritized accessibility for years, having designed, developed, and hosted federal government sites that legally required 508 Compliance. Today, AA WCAG 2.1 compliance is instilled into our platform’s codebase, which supports over 1300 journals, 8 million articles, 370,000 proceedings, and 50,000 books. Based on a study by the World Bank, 15% of the world’s population experience some form of disability, so we know how essential accessibility is to our clients and their users.
Silverchair’s processes and roadmap are geared toward breaking down barriers to entry on all our products, propelling our clients’ content to greater reach and impact.
Silverchair has a 127-item data Security Program that governs all use and storage of client data within our internal systems and platform. The policies encompass Organizational Security, Asset Classification, Personnel Security, Communications and Operations Management, Access Control, Systems Development and Maintenance, Information Security Incident Management, Compliance, and Security Warranty.
Additionally, Silverchair is compliant with Payment Card Industry (PCI) Security Standards Council’s requirements for data protection. Though we do not handle any credit card information whatsoever, we are a gateway that redirects traffic to external sites that do handle client credit card information. For this reason, we perform annual third-party audits to maintain PCI compliance as part of our corporate commitment to security.
Silverchair is committed to supporting our team members not just as employees through professional development and role support, but also as whole people. This mindset is built into everything our company does, and includes wellness-focused communications, benefits offerings, corporate memberships, and more.
To help promote wellness, Silverchair provides employees with a free subscription to Calm, an app for meditation and mental fitness. Employees are given the flexibility of full-time or part-time employment to meet their personal needs. We also offer a hybrid workplace that gives employees the flexibility of remote work alongside convenient coworking and gathering spaces in a beautiful, historic building on Charlottesville’s downtown pedestrian mall. Our office space also provides rooms dedicated to wellness to support all aspects of employees’ wellbeing.
As a company that aims to innovate to improve the creation, distribution, and impact of scientific knowledge, our commitment to diversity and inclusion is rooted in the creation of a space for the intelligent, informed, and civil exchange of contrasting thoughts and ideas. That is, in order to deliver optimal value, we must attract and give voice to a wide variety of perspectives, including those from divergent functional, cultural, and social backgrounds and experiences.